Returns
- We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
- To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
- To start a return, you can contact us at prishahandcrafts014@gmail.com. You can also contact us on this same email ID for any queries about refunds.
- If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Damages or defects
- Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right.
- Certain types of items cannot be returned, like custom products (such as special orders or personalized items).
- Please get in touch if you have questions or concerns about your specific item.